briskbay Terms of Service

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Welcome to briskbay. These Terms of Service ("Terms") set out the rules that apply when you visit or use briskbay's website, mobile platform, products, and customer support services. By browsing our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your access to or use of any service offered by briskbay constitutes your confirmation that you have reviewed, comprehended, and consented to be bound by these Terms together with every applicable federal, state, and local law and regulation. Should you object to any portion of these Terms, you are not permitted to access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. You must not:
  • Carry out fraudulent transactions or submit orders that are false or misleading;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without our permission;
  • Attempt to breach site security, data infrastructure, or other users' accounts;
  • Resell briskbay products for commercial gain without our express written authorization.
• Account Security: You bear sole responsibility for safeguarding the confidentiality of your account credentials and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where a clear pricing or typographical mistake occurs, briskbay may correct the error and revise or cancel any affected orders prior to dispatch, providing a full refund of any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally show minor differences in weight, appearance, or ripeness. Allergen details are supplied for reference purposes only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are protected with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact support@briskbay.xyz within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on briskbay's platform — including text, graphical designs, logos, software, product branding, and trade names — is the exclusive property of briskbay and protected under United States and international copyright, trademark, and intellectual property laws. Any unauthorized reproduction or distribution is strictly prohibited.

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7. Limitation of Liability

To the fullest extent permitted by applicable law, briskbay will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services giving rise to that claim.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to briskbay's support team for informal resolution.

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9. Changes to These Terms

briskbay may update or modify these Terms at any time. Material changes will be communicated by posting the revised terms on our website. Your continued use of our website or services after any update constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: briskbay
• Customer Support Email: support@briskbay.xyz
• Customer Support Phone: 18172255897
• Physical Business Address: 2807 CLAREMONT DR, MANSFIELD, TX 76063, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST